Shipping Policy

Last Updated: June 2026

Thank you for shopping with Jahan.store. We are committed to delivering your orders safely and efficiently.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order is processed, you will receive a confirmation message or email.

Shipping Time

Estimated delivery times are as follows:

• Saudi Arabia: 3–7 business days

• International Orders: 7–21 business days

Delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other factors beyond our control.

Shipping Charges

Shipping costs are calculated based on the delivery location and order size. The applicable shipping fee will be displayed during checkout before payment is completed.

Order Tracking

When available, tracking information will be provided after the order has been shipped, allowing customers to monitor their delivery status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Jahan.store is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete address information.

Delayed or Lost Orders

While we work with reliable shipping partners, delays may occasionally occur. If your order is significantly delayed or appears lost, please contact our support team for assistance.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of receiving the package and provide clear photos of the damaged item and packaging.