Shipping Policy – Jahan.store

Last Updated: June 2026

Thank you for shopping with Jahan.store. We are committed to delivering your orders safely and on time.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays may be processed on the next business day.
• Customers will receive order confirmation after a successful purchase.

2. Shipping Time

Delivery times may vary depending on the customer's location and shipping service provider.

Estimated delivery times:

• Within Saudi Arabia: 3–7 business days
• International Orders: 7–21 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and order size. Any applicable shipping fees will be displayed before payment is completed.

4. Order Tracking

Where available, tracking information will be provided to customers once the order has been shipped.

5. Incorrect Address Information

Customers are responsible for providing accurate shipping information. Jahan.store is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

6. Delayed or Lost Shipments

While we strive to ensure timely delivery, Jahan.store is not responsible for delays caused by shipping carriers, customs authorities, or events beyond our control.

If your order appears lost or significantly delayed, please contact us for assistance.

7. Damaged Packages

If you receive a damaged package, please contact us within 48 hours of delivery and provide photos of the package and product so we can investigate the issue.